Shipping Methods: We offer various shipping methods to cater to different customer needs. During the checkout process, you can choose from our available shipping options.

Processing Time: Orders are typically processed within 2-3 business days after payment confirmation. Please note that processing times may be longer during peak seasons or holidays.

Shipping Fees: Shipping costs are calculated based on the weight of the package, the destination, and the selected shipping method. You can view the shipping cost during the checkout process before finalizing your order.

Order Tracking: Once your order is shipped, you will receive a shipping confirmation email containing the tracking information. You can use this information to track your package's status. 

International Shipping: We offer international shipping to most countries. However, please note that international orders may be subject to customs duties, taxes, and import fees. Customers are responsible for these charges, if applicable.

Shipping Delays: While we strive to deliver your order on time, unforeseen circumstances such as weather conditions, customs delays, or carrier issues may cause shipping delays. We apologize for any inconvenience caused and will keep you updated on the status of your order.

Eligibility for Returns: We want you to be completely satisfied with your purchase. If you are not happy with your order, you may be eligible for a return within 7 days of receiving the item. To be eligible, the product must be unused, in its original packaging, and in the same condition as received. We are not responsible for lost or stolen items once they are shipped from our facility. 

Return Process: To initiate a return, please contact our customer support team at info.bossyblvd@gmail.com . You will need to provide your order details and the reason for the return. Our team will guide you through the return process.

Return Shipping: The customer is responsible for the return shipping costs. We recommend using a trackable shipping method to ensure the safe return of the item.

Refunds: Once the returned item is received and inspected, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please note that it may take a few business days for the refund to reflect in your account.

Exchanges: We currently do not offer direct exchanges. If you wish to exchange a product, please follow the return process and place a new order for the desired item.

Defective or Damaged Items: If you receive a defective or damaged item, please contact our customer support team immediately. We will arrange for a replacement or issue a refund, depending on your preference.

Non-Returnable Items: Some items, such as personalized items, planners and digital products can not be refunded. Please check the product description for details.

Chargeback Prevention: We strive to provide our customers with the best shopping experience and ensure that all transactions are processed securely. To minimize the risk of chargebacks and fraud, we implement various security measures and employ advanced fraud detection tools.

Unauthorized Charges: If you notice any unauthorized charges on your credit/debit card or any suspicious activity related to your account, please contact our customer support team immediately. We take such matters seriously and will work with you to resolve any issues promptly.

Chargeback Process: In the event of a chargeback initiated by the customer or their financial institution, we will be notified, and the relevant transaction will be investigated. Chargebacks may occur due to disputes, claims of non-receipt of merchandise, or other reasons.

Chargeback Reason Codes: Chargebacks are classified under specific reason codes provided by the card networks (e.g., Visa, Mastercard). Our team will analyze the reason code associated with the chargeback to determine its validity and take appropriate action.

Dispute Resolution: If you believe that a chargeback has been initiated in error or without valid cause, we encourage you to reach out to our customer support team to discuss the matter. We are committed to resolving disputes amicably and to your satisfaction.

Evidence Submission: If you receive a notification of a chargeback, we may request additional information and evidence related to the transaction. Timely cooperation in providing necessary documentation can help in resolving chargeback cases efficiently.

Chargeback Fees: In cases where the chargeback is determined to be valid and not due to our error, we reserve the right to charge a chargeback fee to cover the administrative costs associated with the dispute.

Fraudulent Activity: Any attempts at fraudulent transactions, including but not limited to unauthorized use of credit/debit cards, identity theft, or any other criminal activity, will be reported to the appropriate authorities. Such actions are taken seriously, and we cooperate fully in fraud investigations.

Customer Responsibility: We urge our customers to safeguard their account information and not share sensitive data with unauthorized individuals. Customers are responsible for ensuring the security of their accounts and notifying us immediately of any suspicious activities.

False Chargebacks Legality: In the event, that a chargeback is falsely filed on your behalf, our legal team is prepared to take any legal actions necessary. 

Introduction:

• These Terms and Conditions ("Terms") govern the use of our fashion e-commerce website Bossyblvd.co and the services provided by us.

• By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these terms, please refrain from using the Website.

 Eligibility:

• By using the Website, you represent and warrant that you have the right, authority, and capacity to enter into these Terms and abide by them.

Account Registration:

• You may need to register for an account to access certain features of the Website.

• You are responsible for providing accurate and complete information during the registration process and for keeping your account credentials secure.

Product Information:

• We make every effort to provide accurate product descriptions, images, and specifications on our Website.

• However, we do not warrant that the information provided is error-free, complete, or up-to-date.

Ordering and Payment:

• By placing an order on our Website, you agree to pay the total amount specified at the time of purchase, including any applicable taxes and shipping fees.

• We accept various payment methods, which will be specified during the checkout process.

Shipping and Delivery:

• Shipping costs and delivery times may vary based on your location and the selected shipping method.

• We will make every effort to deliver your order within the estimated delivery timeframe, but we are not responsible for any delays caused by the shipping carrier or other factors beyond our control.

Returns and Refunds:

• Our Returns and Refunds Policy outlines the conditions under which you may return or exchange products purchased from our Website.

• Please review the policy carefully before making a purchase.

Intellectual Property:

• All intellectual property rights related to bossyblvd.co , including but not limited to trademarks, copyrights, and designs, are the property of the website owner or respective third parties.

• You are not allowed to use, copy, reproduce, or distribute any content from bossyblvd.co without our prior written consent.

Prohibited Activities:

• You agree not to engage in any activities that may interfere with the proper functioning of the Website or infringe upon the rights of others.

• Prohibited activities include but are not limited to hacking, phishing, spamming, or distributing malicious software.

Indemnification:

• You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your use of the Website or any violation of these Terms.

Modification of Terms:

• We reserve the right to modify or update these Terms at any time without prior notice.

• Any changes will be effective immediately upon posting on the Website.

Termination:

• We may terminate or suspend your access to the Website at any time for any reason without prior notice.

Governing Law and Jurisdiction:

• These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction].

• Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].

Contact Information:

• For any questions or concerns regarding these Terms or our services, please contact our customer support team at info.bossyblvd@gmail.com

• Introduction:

• This Privacy Policy ("Policy") outlines how we collect, use, disclose, and protect your personal information when you access and use our fashion e-commerce website bossyblvd.co .

• By using our Website, you consent to the practices described in this Policy.

• Information We Collect:

• We may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details when you place an order or create an account on our Website.

• We may also collect non-personal information, such as your IP address, browser type, device information, and website usage data.

• How We Use Your Information:

• We use your personal information to process and fulfill your orders, provide customer support, and send order updates and promotional materials.

• Your non-personal information is used to analyze website traffic, improve our services, and enhance your overall experience.

• Data Security:

• We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration.

• However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.

• Cookies and Tracking Technologies:

• Our Website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about your usage patterns.

• You can modify your browser settings to manage cookies or opt-out of certain tracking technologies.

• Third-Party Services:

• We may use third-party service providers to process payments, deliver orders, and analyze website performance. These providers have access to your personal information only to perform these tasks on our behalf and are bound by confidentiality obligations.

• Sharing Your Information:

• We do not sell, trade, or rent your personal information to third parties for marketing purposes.

• We may share your information with trusted partners and service providers to offer you better services and personalized offers.

• Legal Disclosure:

• We may disclose your personal information if required by law or in response to a valid legal request from a government authority.

• Children's Privacy:

• Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

• Changes to this Policy:

• We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the "Last Updated" date will be revised accordingly.

• Your Rights:

• You have the right to access, update, and delete your personal information. If you wish to exercise these rights or have any concerns about your data, please contact us.

• Contact Information:

• If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact our privacy team.